CMS-IIM Indore

Features CMS-IIM Indore

Users can perform raise, track, reschedule, search, withdraw, feedback, close, and many more operations using this mobile application.Features:Raise Complaint:A complainant can raise their in-campus complaint by providing category /area, subcategory/ type, preferred technician visit date & time, description, and supportive images.
SMS & Email with ticket number generated for acknowledgment of application.Track Complaint:Users can track the current status of an active complaint by providing a ticket number.Search Complaint :It enables users to view complaint details through mobile number, complaint mode, ticket number, and current status.Withdraw:Complainant can withdraw complaints at any time.Ratings and Feedback:Share user experience during complaint resolution.User can share their experience during complaint resolution.Re-Schedule:Features could enable users to reschedule technician visits and change date/time.
The concern of the complainant and technician is required to reschedule.Edit Profile:User can edit their profile and change their default address.